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E-mail to a Friend Printer Friendly Version Category: Auctions

Submitted: 8/17/2006 10:51:43 AM Modified: 8/18/2006 1:29:47 PM

My invoice #2667522 was paid on July 20, 2006. My merchandise has been in a "sortation center" in Dallas since 7/23. Still waiting for an answer to my email inquiring about my overddue delivery. Wonder why there is no feedback on their site? Just take a look at the comments on this site. The merchandise may be "as described" if you use the term loosely, but it certainly is not as depicted. I won two other auctions on BIDZ.com and did receive the merchandise (although delivery took over 2 weeks) - good thing the items were cheap because they certainly look cheap! I gave the jewelry to my 13 year old daughter and will just chalk this up to buyer beware/you get what you pay for/etc. Deborah luling, Louisiana U.S.A. Click here to read other Remove Rip Off Reports on BIDZ.COM

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Rebuttal REBUTTAL employee Submitted: 8/18/2006 11:48:07 AM Modified: 8/18/2006 11:48:07 AM

Response sent same day

Our customer service department did receive the email and responded to the inquiry the same day to the same email address it came from. We recommend checking your bulk/junk mail for this correspondence. It will be re-created here as well: Sent On: 8/17/2006 2:25:11 PM Addressed To: xxxx@hotmail.com Mail Subject: RE: RE: Payment Receipt Confirmation. Dear Customer, Please, email us the listing number of the item in question. Thank you for shopping Bidz.com. Thank you, Customer Service Team At this time, since the invoice number has been made clear, we suggest contacting claims as instructed through our Help section: http://www.bidz.com/ht/help?page=lost Please contact claims as only you can authorize investigation into your items that have not yet arrived. claims@bidz.com or amina@bidz.com Felicia - Culver City, California U.S.A.