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Category:
Cellular Phone Companies
Submitted: 2/24/2007 9:36:18 PM
Modified: 2/26/2007 8:11:27 AM

Cingular-Cingular - 1st Nation Wide Collections Agency Cingular is charging me for a cell phone i ordered and returned and never got a new 1 Camarillo California *Consumer Suggestion ..Judy, You will need proof that you sent it back, and..

Company
Cingular-1st Nation Wide Collections Agency
Address:
P.O. Box 6016
Camarillo California 93011-6016
U.S.A.
Phone Number:
888-705-3576
Fax:


I had ordered a cell phone,

didnt like the 1 I picked out so i returned it 3 days later now cingular is charging me the bill for a cell i havent had in my possession since 2006 of january they turned it over to a collections agency to collect on this bill. i have written to them explaining how can i be charged for a bill on a phone I dont have in my possession. they keep sending me collection notices and noone is responding to this.this is very discouraging.

Judy
Berwyn, Illinois
U.S.A.

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Rebuttal Consumer Suggestion
Submitted: 2/26/2007 3:50:36 AM Modified: 2/26/2007 8:11:27 AM

Judy, You will need proof that you sent it back, and..


Judy,

There are 2 issues here that probably got you into collections.

The first being that a contract may have been broken, and the second is having proof that you sent it/took it back.

What method did you use to send it back? Is it trackable? Or did you carry it in?

If you carried it in, you should have gotten a reciept for the return.

Steve [Not A Lawyer] - Bradenton, Florida
U.S.A.



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